SUMMER SALE 25% OFF ALL SOFTWARE! PROMO CODE SUMMER21. Details.

Boson No Pass, No Pay ExSim-Max Guarantee

If you can pass the ExSim-Max exam, you can pass the real exam on the first try, guaranteed!

If you purchase a ExSim-Max Practice Exam product and fail the corresponding certification exam within 6 months of purchase, follow the instructions for a full refund.

Terms and Conditions


  • Refund claims must be filed no later than 30 days after your failing score report date.
  • Guarantee period covers 6 months from date of purchase. Exam failures that occur before or after this date do not qualify for the guarantee.
  • Applies to ExSim-Max products only and claimant must be the registered user of the ExSim-Max product.
  • Claimant must provide proof of failing the corresponding certification exam.
  • The Boson purchase receipt must match the customer information provided within the Boson No Pass, No Pay ExSim-Max Guarantee Claim Form and the failing score report.
  • Shipping costs, certification exam fees, postage, or any other related expenses are non-refundable.
  • Applies only to single user-license orders purchased directly from Boson. Corporate licenses, organizational agreements, special volume pricing and voucher coupons do not qualify.
  • Refunds can only be issued based on your original method of payment and at the original purchase price.
  • All refunds pursuant to the Boson No Pass, No Pay ExSim-Max Guarantee will be prorated to reflect any Kit pricing. Refunds are limited to and may not exceed the amount actually paid.
  • Approved No Pass, No Pay ExSim-Max Guarantee claims result in the user's forfeiture of the software license, meaning the product will be deactivated and can no longer be used once the refund is processed.
All orders will be verified as true and correct and may be rejected at Boson's reasonable discretion. In addition, if you received promotional products with your purchase and claim the No Pass, No Pay ExSim-Max Guarantee, all promotional offers are forfeited. Any products that you retain will revert to the individual single-user license price. A credit will be issued for the remaining amount due based on the individual license prices.

Instructions for Claiming Your Refund


  1. Download and complete our No Pass, No Pay Claim Form (PDF)
  2. Mail the completed form along with a copy of your failing score report clearly showing a matching name and personal information and your unmodified receipt of purchase.
    E-mail to: support@boson.com (Acceptable formats for attachments: PDF and JPG.)
    Mail to: Boson Software, LLC, 25 Century Blvd., Suite 500, Nashville, TN 37214-3679 USA.
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